Downloadable Product Settings

Downloadable Product Settings

Manage global options for file downloads for your digital downloadable products

Settings overview:

  • Downloads enabled: Check this field of you wish to activate the Downloadable products. The download file feature on the SKU tab of the Products page will only be visible if this setting is checked.
  • Mask Filenames: If checked, files are saved with a unique filename on the server. (The original filename is restored when downloaded by the customer). This is the recommended setting.
  • Divide by Extension: If checked, files will be separated into subdirectories named for the file type. This will make keeping track of your files via FTP easier.
  • Downloads Directory (folder name): The folder for CW4 download files, relative to the site root (created automatically if it does not already exist). Tip: use ../ prefix to put your files above your site root for security (if using this method, directory must already exist).
    Note: Permissions: For your downloads folder to be created for you your server must have permissions set to allow directories to be created as well as files to be saved to the server.
    Note: Above the root: For better file security you may wish to store your downloadable files above the www root of your site. Some hosts permit this, some do not. If yours does in order to be able to do so you will need to manually create the folder you wish to use because folders can not be auto-created above the site root. Again, make sure your host sets your permissions to allow saving files to this folder. If your host does not give you access above the site root your files will be stored to a folder within your site. While not necessary, for the best possible security for your files you should have your host set the downloads folder to not allow access via browser. This will prevent attempts to access your files.
  • Downloads Path (full path): If provided, this overrides the default mapping, forcing downloads to and from an absolute path on the server. If this is not necessary due to some hosting or IT demands, it is recommended to leave this blank.
  • Download Page: The name of your site's download page, in the site root. If you should decide to change the name of the file you will need to enter the new name here, otherwise leave this as is.
  • Order Status Codes: List of order status codes allowed to download files (default=3,4/paid,shipped). If blank, no downloads will be available. This is best left in the default setting.
  • Allowed File Types: Comma-separated list of allowed file types, the default types are, zip, pdf, and mpg. Others can be added if needed.
  • Max. File Size (kb): The maximum file size allowed for files uploaded through the product admin. - It's best to check the file size before uploading. If the file size exceeds this limit your browser will still attempt to upload it, but once uploaded the admin will reject it for being to large. There's no way for the admin to know what the file size is before it reaches the server, so to save time, check the fils size before uploading.
  • Download Limit Default: The default number shown in the download limit on the sku file upload form. This number can be overridden at the SKU level if desired.

Primary things to keep in mind:
For you digital download products to work properly the key things to make sure of are; Make sure you host has the proper permissions set so your application can read, write, create and delete the expected file formats to your server. Also you will need to either have permissions to create directories in your site or you'll need to connect using Dreamweaver, or you FTP program and create the downloads directory ahead of time and then properly set the location of the folder.